Alexandra Mansilla

I am a Ux Designer

ABOUT ME

Alexandra Mansilla

I am a Customer Service Team Lead turned to a UX designer based in Berlin, Germany, with a background in management and customer service.
For me, it felt natural to continue my career in the UX field where my previous experience with Customer interactions, anticipating their needs, and making sure that they have a great experience is a perfect fit.

  • Berlin, Germany
  • +4915901062767
  • ale.mansilla@gmail.com
  • www.alexandramansilla.com
Me

My Professional Skills

Skilled in Design Thinking Processes such as Competitor Analysis, User Journeys/Flows, Wireframes, and Usability Testing with experience in cross-cultural communication, negotiation, organizing, interpreting, and reporting data, identifying problems, gathering requirements, and meeting deadlines.

Research 85%
Information Architecture 80%
Wireframing 80%
Prototyping 70%

What I do

User Experience

User Experience (UX) is a process that involves Competitive Analysis, creation of personas, task flows, wireframes, mockups, and prototypes that are used to create a product that reflects the user's needs.

User-centered design (UCD)

I use UCD to base the decisions I make throughout each stage of the design process. All the process that involve usability goals, user characteristics, environment, tasks and workflow of a product, service or process will have extensive attention.

User Interface (UI)

User experience is the series of screens, pages, and visual elements through which people interact with your product or service to achieve their needs and goals. UI is important to have a successful online presence.

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    ADDRESS

    Berlin, Germany

    EMAIL

    ale.mansilla@gmail.com

    TELEPHONE

    +493023916620

    MOBILE

    +49(0)15901062767

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